Privacy Policy
Last updated: September 2026
Fenrir Store (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following information when you place an order or contact us:
- Name
- Phone number / WhatsApp number
- Delivery address
- Order details and notes
- Any messages you send us via WhatsApp or the website
2. How We Use Your Information
We use your information only to:
- Process and deliver your orders
- Contact you about your order status
- Respond to your inquiries
- Improve our products and services
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share limited information only when necessary to fulfill your order (for example with delivery partners).
4. Data Storage
Order information is stored securely using Firebase (Google). We keep your data only as long as needed for order processing and customer support.
5. WhatsApp Communication
When you place an order, order details may be sent to our WhatsApp number so we can confirm and process your order. By placing an order you agree to be contacted via WhatsApp regarding your purchase.
6. Cookies
We use a preference cookie to remember whether you accepted or rejected cookies. If you accept, your cart is saved in localStorage so it can be available on later visits. If you reject, the cart is kept in session storage for the current visit only. Product images are stored with the catalog and are not placed in cookies. We do not use advertising tracking cookies.
7. Your Rights
You may request to view, update, or delete your personal information by contacting us on WhatsApp.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
WhatsApp: 0721674980
Business: Fenrir Store – Laser Cutting, Engraving & DTF Prints